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Updates
Unemployment Insurance
Hoosiers – as our country and economy continue to return to a thriving economy, many are returning to work and providing for their families. However, many industries are still struggling. If you have still been unable to return to work, unemployment insurance is available to those who need it.
If you do not have access to a computer, equipment is available at the Indiana Department of Workforce Development’s WorkOne locations. However, while they are also practicing social distancing, please contact the center ahead of time as some hours of operations have been changed. As of Thursday, March 19, WorkOne Southern Indiana temporarily closed the Clark, Crawford, Harrison, Scott and Washington County locations. The comprehensive WorkOne Center located at 2125 State St. #16, New Albany remains open at this time, with limited staffing, to provide access for self-service unemployment claims filing only. Claims must be filed online ONLY, through a computer or smart phone. Individuals should visit unemployment.in.gov for Frequently Asked Questions, video tutorials, and a link to file for unemployment insurance. If individuals have issues with their claim (after filing) they may call 1-800-891-6499 for assistance.
The Department of Workforce Development (DWD) has suspended the one-week waiting period that is required before paying unemployment benefits to allow claimants to receive their checks more quickly. The suspension is retroactive to March 8, 2020.
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Fannie Mae Toolkit
Freddie Mac Toolkit
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Mortgage Payments FAQs
Mortgage forbearancE Video
Housing & urban developmeNT FAQ
U.S. HUD Housing counselors
Hud CounSelorS IN INDIANA
Housing
The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA) , and U.S. Department of Housing and Urban Development (HUD) have developed a one-stop shop for mortgage relief, protections for renters and information on how to avoid scams during this national emergency:
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-View Mortgage Relief Options
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-Review Protections for Renters
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-Avoid Scams and Bad Actors
Student Loans
The CARES Act provides automatic suspension of principal and interest payments on federally-held student loans through September 30, 2020. U.S. Department of Education FAQs and updates can be found here. Contact your student loan servicer to learn more about your specific options.
Updates from Banks and Credit Unions
Our office connected with Indiana banks and credit unions which have taken a number of steps to remain open while making sure Hoosiers are healthy and safe. Regulators have provided our banks and credit unions with resources to enable them to continue to support their local communities and help Hoosiers with their financial needs during this time.
Our office is dedicated to helping Hoosiers impacted by the Coronavirus avoid credit issues during this time. If you are impacted by Coronavirus, contact your lender or creditor first.
The credit bureaus have systems in place to minimize the impact during this time:
Credit Score Developers, FICO and Vantage Score, have also provided further information on what happens when an account is placed and reported as in forbearance or a deferred payment plan